Bug fixes, new features, and performance enhancements are released regularly. If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it's working behind the scenes. Check the status bar at the bottom of the screen. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck. Give Outlook a few minutes to finish the process and it should start to work again. To determine whether this problem is caused by a corrupted user profile, create a user profile to see whether the problem still occurs when you use the new profile.

If it does and Outlook starts working properly, then most likely the problem is with one of your add-ins, which leads us to the next step. The browser version isn’t impacted by local Outlook files or add-ins. When opening certain messages, Outlook might be loading content from the internet. This can result in delays or even a full Outlook freeze on slower connections. Outlook freezing or becoming unresponsive isn’t just frustrating—it can derail your entire day.

Support and Recovery Assistant performs diagnostic checks and returns potential solutions for you to try in order to resolve Outlook issues. This should resolve the issue of ‘Outlook keeps crashing’. If not, you can try reinstalling Office 365 or repairing it.

Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running.

In many scenarios, antiviruses become incompatible with other applications. The same applies to the situation whenever Outlook stuck on loading profile. While these Microsoft accounts work in other Microsoft products (e.g. OneDrive, Windows, Xbox), they are non-functional when visiting Outlook.com. Outlook.com (the web version of Outlook) and Outlook apps require a 1st party alias (Outlook/Hotmail/Live/MSN) to send and receive email, use calendar, etc. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox common Outlook startup issues tools can all be done in the background.

We have mentioned all manual troubleshooting solutions that you can try one by one. However, before that, you must figure out the real cause of the issue. Later, go for the best solution that suits the cause of the Outlook issue. Additionally, if the issue causes PST file corruption, use the suggested software for better results.

To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. Read how to Add your Outlook.com account to another mail app. We are aware that some users may not be able to receive email from Gmail accounts.

Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. When you're working with HubSpot Support to troubleshoot the desktop add-in, you may be asked to provide debug logs. When you have the extension installed in Outlook, it will store information in report logs on your computer. These logs are saved each day the extension is used, and your file names refer to the usage date. If your extension isn't functioning as expected, these logs help the support team take a deeper look into what's happening with the add-in on your computer.

Use the classic Outlook authentication check troubleshooter to resolve classic Outlook password authentication issues. In many organizations, Outlook is one of the most common and core programs that are used from day to day. Many businesses depend on it to keep their operations running, and having it break is a nightmare that usually ends up costing lots of money and causing a lot of frustration. Fortunately, with the right Outlook troubleshooting strategies, many of the most common Outlook problems are quite straightforward to troubleshoot. Below, you will see some of the most common issues that users run into, and what the most efficient way to troubleshoot Outlook is. The error I'm encountering is after I've successfully installed plugins and log in to Microsoft account.

To see if that’s the problem for you, restart your computer, and then reopen Outlook to see if it runs correctly. There could be many more solutions to this Outlook problem because the causes are diverse. However, this article will go over the simplest solutions to the Outlook crashing problem. Any previously stated causes could be held common Outlook startup issues responsible for the Outlook closes or crashes issue. So, to solve this problem, let's go over the various approaches. Priyanka Kumari is a technical content writer in the fields of Email Migration, Data Recovery, Cloud Migration, and File Management.