If it does and Outlook starts working properly, then most likely the problem is with one of your add-ins, which leads us to the next step. The browser version isn’t impacted by local Outlook files or add-ins. When opening certain messages, Outlook might be loading content from the internet. This can result in delays or even a full Outlook freeze on slower connections. Outlook freezing or becoming unresponsive isn’t just frustrating—it can derail your entire day.

It will freeze while typing e-mails and looking through the inbox. The main reason why your Outlook not responding when sending email is that your data file has been corrupted. You can use the steps to repair by using ScanPST.exe (It’s the built-in Inbox Repair Tool). To start Outlook in safe mode, click on its icon holding the Ctrl key, or enter outlook.exe /safe in the Run dialog box. You'll see a message asking you to confirm that you really want to start Outlook in Safe mode, click Yes.

Now, check if ‘Something is wrong with one of help with Outlook error messages your data files and Outlook needs to close’ is solved. The Inbox Repair Tool is an in-built utility from Microsoft to overcome the Outlook PST file corruption issues. Users can fix Outlook PST files using this utility, but firstly you need to locate the Inbox Repair Tool (ScanPST.exe) in their system. We are going to share a table below with the default location of this utility for different Outlook versions, like Outlook 2010, 2013, or 2019. In earlier versions of Outlook, we previously recommended that you use the Scanost.exe tool for errors that occur with your offline Outlook Data File (.ost).

From time to time Microsoft Outlook adopts quite an annoying habit to hang around even if the user persistently attempts to shut it down. This problem existed in earlier versions and it may occur with recent Outlook 2013 and 2010. So for about the past month, my Outlook constantly freezes, the window grays out, and I get a "not responding" error message. I am not quite sure help with Outlook error messages when this started, otherwise I would have rolled back updates and/or removed recently installed apps. I recently uninstalled and reinstalled Office but it only made the issue worse.

From time to time Microsoft Outlook adopts quite an annoying habit to hang around even if the user persistently attempts to shut it down. This problem existed in earlier versions and it may occur with recent Outlook 2013 and 2010. If your user profile or folder is stored on a network drive, Outlook will be help with Outlook error messages slower to respond and might become a hanging outlook problem. Your user profile is a collection of settings that let you customize the computer appearance and performance. It contains settings for desktop backgrounds, screen savers, sound settings, and other features. User profiles help make sure that your personal preferences are used when you log on to Windows.

If it does, the problem is definitely in your antivirus software. In this case, you can either contact its vendor for assistance or simply choose another protection program. For large pst’s, first, split them help with Outlook error messages into smaller files, the run a scanpst on each one. Every time, one of the pst’s they had connected, had multiple issues that scanpst took care of and then no more issues. When you install Office, an Inbox Repair Tool (SCANSPST.EXE) is also installed on your PC. The Inbox Repair Tool can resolve issues by scanning your Outlook data files and repairing errors.

If repairing your Microsoft 365 programs didn't resolve your issue, move on to the next step. When you start Windows normally, several applications and services start automatically and then run in the background. These applications and services can interfere with Outlook. A Selective Startup or "clean boot" process can help you identify problems that are caused by application conflicts. Sometimes you have to run scanpst multiple times on the same pst until it corrects all the errors.

If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile. If you have Outlook in your startup folder, remove the shortcut from the startup folder. Sometimes outdated or over-protective anti-virus / anti-spam programs can conflict with Outlook or with one of your Outlook add-ins. As a result, the help with Outlook error messages anti-virus blocks the add-in and prevents Outlook from functioning properly.

If Outlook is still not working correctly even after restarting it, then you could try repairing the program and restart your computer afterward. Outlook is one of the most complex applications of the Microsoft Office suite, which makes it extremely resource-hungry. Outlook may hang help with Outlook error messages simply because it does not have enough memory to run or perform a required operation. This is often the case with outdated and low capacity PCs, however even modern and powerful ones cannot feel secured against this.

If that block was part of a specific item in Outlook, the item will be removed when it is validated. The Inbox Repair tool is automatically installed with all English-language Microsoft Outlook installation options depending on your operating system. For instructions about how to unhide files and folders, see your operating system documentation. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If everything goes correctly, you’ll get the Repair complete dialog after some time.