5 Common Outlook Issues and Troubleshooting Tips
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Outlook stores all your email messages, meetings and events, contacts, and tasks in data files. You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors. Outlook caches various files to speed up your app experience. When you have issues with the app, it’s likely the app’s cached files are corrupted.

You cannot create a new email address with @live.com as the domain address. You cannot create a new email with @msn.com as the domain address. If you have not logged in to your email address in over two years, it will be considered inactive and may have been removed. The first rule of Outlook troubleshooting is to eliminate the most obvious suspects. A popular one to cross off is your own internet connection. We go above and beyond the average software reseller because we built our business on trust.

This alias will be added to their account as a secondary alias, with the original 3rd party alias will continue to be set up as the primary. Once this step is complete, the user will land in their Outlook inbox and be able to use all Outlook functionality with this new email address. To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android. If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile.

Try enabling both of the following options, then restart Outlook. Please install the latest updates on your phone to resolve the issue. Until you can install the Windows Update fix release, you can set a registry key that will cause Outlook to stop using the local Windows Search service. When this registry key is set, Outlook will use its own built-in search engine.

To repair methods to stop Outlook crashing such PST files, you need to use Stellar Repair for Outlook, an advanced Outlook PST repair tool. This tool can repair damaged, inaccessible, and encrypted PST files with complete integrity and precision, regardless of the file size or the degree of corruption. The tool creates a backup of the original PST file (.bak extension) and then tries to repair the original PST file. The time taken by it to repair depends on the level of corruption, inconsistencies, or errors, and size of the mailbox.

If you're considering looking for an alternative to Outlook, we offer a swift onboarding experience through IMAP protocols. You can even add your @outlook.com email address to Mailbird and not miss out on any of your important conversations. See why Mailbird is trusted by thousands of Outlook users. There's no shortage of Microsoft Outlook problems, but not all hope is lost.

When this registry key is set, Outlook will use its own built-in search engine. The built-in search will display the message below to indicate it is not using the Windows Search service. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps. It can automatically diagnose issues, troubleshoot, and fix problems with Outlook.

Having too many shared mailboxes and methods to stop Outlook crashing folders can cause slow performance in Outlook. The limit will depend on the size of the mailboxes and folders. It is recommended to remove any mailboxes that don’t need to be open. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile.

It empowers you to identify recoverable data and restore it to a usable state within Outlook, giving you a much better chance of retrieving your critical information. When the search is over, select one of the files from the list in the central part of the search panel and click the OK button. The path to selected file will be displayed in the address field of Recovery Toolbox for Outlook. If you want to sign in and encounter the situation that your email doesn’t exist, it means your account was deleted before 60 days (about 2 months) or more. In such a case, you can contact the Microsoft support agent to recover deleted accounts. Before talking to a Microsoft agent, be prepared for account-related queries and credentials.

These dialog boxes often don’t allow Outlook to respond properly, so check for any open dialog boxes on your system. By installing add-ins in Microsoft Outlook, you can combine the application with extra features or functionalities that were not available by default. The navigation pane is the leftmost pane in Outlook where you'll find your folder list and the icons to move between Mail, Calendar, People, and Tasks.

Each folder will be listed with its size and number of messages. Right-click the folder, and then click Properties to check your permissions for the folder. See the folder owner or your administrator to change your permissions. To access the filtering options faster, add them to your Quick Access Toolbar. Another options is to use the Filter Email button on the ribbon.