Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. You can create a new Outlook Data File and drag the items in the Lost and Found folder into the new data file. After you've moved all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder. To create a new Outlook Data File, go to Create an Outlook Data File. The steps to access the repair tool vary depending on your operating system. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook.

When typing, please note tips for solving Outlook stuck problems the space between outlook.exe and /resetnavpane.If you encounter this issue more often, see this Quick Tip to find a more definitive solution. When typing, please note the space between outlook.exe and /safe.For alternative methods of starting Outlook in Safe Mode see this Quick Tip. As @ode2joy ​ said, clearing out the user’s profile usually works, which is a more thorough procedure than just deleting .nst and .ost files. I have found that when this happens its due to the Account in windows needing to be updated. If you close outlook(make sure its not in the system tray) then click on start and type Domain, then find Access work or school. You should see the Microsoft account, click on it and disconnect it.

Outlook supports sending from a secondary connected account for Microsoft owned domains such as @outlook.com, @live.com, @hotmail.com but has not implemented this functionality for third-party domains. This alias will be added to their account as a secondary alias, with the original 3rd party alias will continue to be set up as the primary. Once this step is complete, the user will land in their Outlook inbox and be able to use all Outlook functionality with this new email address. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile. While these Microsoft accounts work in other Microsoft products (e.g. OneDrive, Windows, Xbox), they are non-functional when visiting Outlook.com.

To learn more about how to share your feedback, see How do I give feedback on Microsoft Office. Customers using the contact support buttons at the foot of the support pages, or the "email us" links in support Virtual Agent, are unable to open the Help Pane. If you access your Outlook.com account through the iOS Mail app, you may be repeatedly asked to enter your username tips for solving Outlook stuck problems and password.

Open your Outlook (2019, 2016, 2013, 2010) account in safe mode. If it works fine, then Outlook PST error can be fixed easily. Or else you need a perfect solution to resolve Microsoft Outlook error message without data loss. In case, these above-discussed techniques do not work, you still face Microsoft Outlook issues. Also, if you do not know the exact reasons for the error and want to resolve them.

Starting Outlook in Safe Mode will prevent some or all add-ins from being loaded, prevents several settings files from being loaded and turns off the Reading Pane. Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support. When reaching this point of the guide, the issue most likely also occurs for other users on the computer. This means that the issue is not caused by a configuration setting but by an tips for solving Outlook stuck problems installation error.

To learn more about managing contacts in Outlook.com, go to Create, view, and edit contacts and contact lists in Outlook.com. Each message also has a mini toolbar when you open the message in a new window. For each message, you can delete it, mark it as unread, flag the message, or pin it to keep it at the top of your folder. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook.

If you can open the original Outlook Data File, you might be able to recover additional items. The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folder. There may be items in the backup file that you might be able to recover that the Inbox Repair tool couldn't.

Add an Outlook.com alias to your account and send email to Gmail users using that alias. For more information, go to Add or remove an email alias in Outlook.com. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen.

Contact your IT administrator tips for solving Outlook stuck problems to verify if restrictions are in place and request assistance. Find solutions to common problems or get help from a support agent. Post questions, follow discussions and share your knowledge in the Outlook.com Community.